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Frequently asked questions

Find answers to common questions about our coverage, claims, and services.

What's the cheapest health insurance option if I'm unemployed?

If you’re unemployed, you may qualify for low-cost or free coverage through Medicaid, depending on your state and income. ACA Marketplace plans often include subsidies that lower premiums. Limited-benefit plans may offer short-term, budget-friendly coverage. CareGuard is an insurance marketplace that connects consumers with licensed insurance professionals who can help compare affordable coverage options.

How do I know if I qualify for a health insurance subsidy?

Eligibility for an Medicaid and ACA subsidy generally depends on your household income and family size relative to the federal poverty level, and specific thresholds vary by state and change periodically. You can determine your eligibility by applying through the Marketplace at Healthcare.gov or with a licensed insurance professional through CareGuard.

What is LimitedMed, and is it real health insurance?

LimitedMed is a limited-benefit health plan that can help pay for healthcare expenses like doctor visits, urgent care, or some hospital costs at a lower premium, but is not the same as comprehensive ACA compliant health insurance. These plans typically don’t cover pre-existing conditions. Contact a licensed expert to find more details.

When can I sign up for health insurance outside of Open Enrollment?

Outside the annual Open Enrollment Period, you may enroll in an ACA plan if you experience a qualifying life event, such as losing a job, getting married, having a baby, or moving. CareGuard is an insurance marketplace that connects consumers with licensed insurance professionals to compare available coverage options during a special enrollment period.

Is it better to use a health insurance broker or buy directly from the insurance company?

Working with an independent licensed professional allows you to compare plans across multiple carriers in one conversation, explain differences in plain language, and help with the subsidy application process, while buying direct usually limits you to one company’s plans. Working with a licensed insurance expert typically costs you nothing.

What's the difference between a deductible and an out-of-pocket maximum?

A deductible is the amount you pay for medical care before your insurance starts sharing costs. An out-of-pocket maximum is the most you’ll pay in a plan year before your insurance generally covers 100% of costs for covered services for the rest of the plan year.

Can I get a Marketplace plan instead of an employer offered health insurance?

You may qualify for a subsidized ACA Marketplace plan if your share of your employer’s premium is considered unaffordable under federal guidelines, which are updated periodically. If your employer’s plan meets affordability standards, you can still buy a Marketplace plan, but typically without subsidies. Talk to a licensed professional through CareGuard to review your options.

What health insurance plans cover pre-existing conditions?

All ACA compliant plans are required by law to cover pre-existing conditions, meaning insurers cannot deny coverage or charge more due to past or current health issues. This applies to Marketplace plans, employer-sponsored plans, and Medicaid. Non-ACA options, like limited benefit or short-term plans, generally don’t include this protection.

How much does health insurance cost per month for a single person?

Monthly premiums vary widely based on your age, state, income, and plan type. Many people qualify for subsidies that substantially lower their costs, and some may qualify for coverage with no monthly premium depending on income. A licensed insurance professional through CareGuard can help estimate potential costs for your situation.

What's the difference between an HMO, PPO, and HDHP health plan?

An HMO requires in-network doctors and referrals for specialists, generally with lower premiums but less flexibility. A PPO allows you to see any doctor without a referral, offering more flexibility at a higher cost. An HDHP has lower premiums and a higher deductible, often paired with a Health Savings Account.

What does health insurance actually cover?

ACA compliant plans must cover essential health benefits, including doctor visits, emergency care, hospitalization, prescription drugs, maternity care, preventive screenings, lab tests, and pediatric care. Preventive services are typically covered at no cost before you meet your deductible. Dental, vision, and cosmetic care usually require separate coverage.

I'm self-employed. How do I get health insurance?

Self-employed individuals, freelancers, and gig workers can purchase coverage through the ACA Marketplace and may qualify for premium tax credits based on net self-employment income. You may also be able to deduct health insurance premiums on your federal taxes; consult a tax professional for specifics. Speak to a licensed insurance professional to help you compare plans.

What happens if I go without health insurance?

Without coverage, you’re responsible for all of your medical costs, which can add up quickly even for routine care. Being uninsured can also lead to delaying care until conditions become more serious and costly to treat. Explore available coverage options to protect your household by talking to a licensed expert.

Does health insurance cover prescription medications?

Most comprehensive health insurance plans include prescription drug coverage, though the specific medications covered vary by plan. Insurers maintain a formulary, a list of covered drugs grouped by cost-sharing tier. Generic medications typically cost less out of pocket than brand-name drugs.

Who is eligible to enroll in a catastrophic health insurance plan?

Catastrophic health plans are generally limited to adults under 30, or individuals who qualify for a hardship or affordability exemption. These plans typically have low monthly premiums but high deductibles, and they’re designed to protect against major medical expenses while covering a limited number of primary care visits before the deductible is met.

What's the difference between a short-term health plan and an ACA plan?

ACA plans are comprehensive, regulated policies that must cover pre-existing conditions and essential health benefits, often with subsidies lowering the cost. Short-term plans are temporary options for brief coverage gaps, typically lasting a few months to a year. They usually exclude pre-existing conditions and may not cover prescriptions or maternity care.

How do I choose the right health insurance plan?

Choosing the right plan involves balancing monthly premiums against out-of-pocket costs like deductibles and copays. You should also verify that your preferred doctors are in-network and your prescriptions are covered. Call a licensed insurance professional who can help compare available coverage options.

What is the difference between coinsurance and a copay?

A copay is a fixed dollar amount you pay for a specific service, like a doctor visit or prescription. Coinsurance is a set percentage of the medical bill you pay after meeting your deductible. Both are ways you share healthcare costs with your plan which plays a key role in monthly premium.

What is the minimum auto insurance coverage required by law?

Liability insurance is the minimum coverage required by law in nearly every state. It generally includes bodily injury liability, which covers medical costs for others injured in an accident, and property damage liability, which covers repairs to their vehicle or property. Minimum limits vary by state and may leave your own vehicle unprotected.

How can I find affordable auto insurance after a speeding ticket?

Insurance premiums after a violation vary by insurer, so comparing quotes from multiple companies can help. A defensive driving course may qualify you for a discount in some states. Raising your comprehensive and collision deductibles can also lower your premium. A licensed insurance professional can help you compare carriers and options.

What's the difference between comprehensive and collision auto insurance?

Collision insurance pays to repair or replace your vehicle after a crash with another car or object, regardless of fault. Comprehensive insurance covers damage from events outside your control, such as theft, vandalism, weather, or animal strikes. Neither is required by law, but lenders often require both if you’re financing a vehicle.

How do I file a car insurance claim after a minor accident?

Document the scene with photos and exchange contact and policy information with the other driver. Obtain a police report or exchange sheet if available. Notify your insurer promptly and share the details and photos gathered. An adjuster will typically review the claim and provide a repair estimate before repairs begin.

Does auto insurance automatically get cheaper when I turn 25?

Auto insurance rates often decrease around age 25, since actuarial data shows drivers in this age group tend to have fewer accidents on average. However, this isn’t guaranteed and depends on your driving record. Recent tickets, accidents, or a coverage lapse can offset the typical age-related discount, so results vary by driver.

Many drivers choose coverage limits higher than the state minimum to better protect their savings and assets in the event of a lawsuit. If you own a home or have significant assets, minimum limits may leave you financially exposed after a serious accident. Talk to a licensed insurance professional to evaluate appropriate coverage levels.

Does auto insurance cover a stolen car or items stolen from inside it?

Comprehensive coverage generally pays for a stolen vehicle, based on its value minus your deductible. However, auto insurance typically doesn’t cover personal belongings stolen from inside the car, such as laptops or luggage; those are usually covered under a homeowners or renters policy instead.

Can I get auto insurance if I have a lapse in coverage?

Yes, though you may be placed in a higher-risk category with increased premiums, since insurers often view a coverage gap as a risk factor. If you don’t currently own a vehicle, a non-owner policy may help. Comparing quotes from multiple carriers can help you find more affordable options while rebuilding a continuous coverage history.

How does a higher car insurance deductible affect my premium?

Choosing a higher deductible generally lowers your monthly premium, since you’re agreeing to pay more out of pocket before your insurer covers a claim. The trade-off is having enough savings available to cover that amount if you need to file a claim. Comparing quotes can help you find the right balance.

How to compare car insurance quotes from different companies?

Working with an independent licensed insurance professional or marketplace can be faster than visiting individual company websites, since your information is submitted once to generate quotes from multiple carriers. This approach can also help surface multi-policy discounts you might otherwise miss when comparing on your own.

How much does auto insurance cost per month?

Auto insurance premiums vary based on your age, driving history, vehicle type, location, and coverage level. Full coverage typically costs more than liability-only policies. The best way to estimate your rate is to compare quotes from multiple carriers, which a licensed insurance professional can help you do.

How can I lower my car insurance premium?

Ways to reduce your premium include bundling auto and home policies, raising your deductible, maintaining a clean driving record, completing a defensive driving course, and asking about discounts for low mileage, good grades, or anti-theft devices. Comparing quotes periodically, since rates shift over time, can also help you find savings.

What happens if I'm in an accident and the other driver has no insurance?

If an uninsured driver causes an accident, your own uninsured motorist coverage can help pay for your injuries and, in some states, vehicle damage. Without this coverage, you’d typically need to pursue the at-fault driver directly, which can be difficult. Adding uninsured/underinsured motorist coverage is generally affordable and worth considering.

Can I get car insurance with a bad driving record?

Yes, drivers with accidents, violations, or a DUI can still find coverage, though rates are typically higher. Some standard insurers may decline high-risk drivers, but specialty carriers focus on this market. Surcharges from an at-fault accident generally fade after several years. Comparing quotes across standard and non-standard carriers can help find competitive rates.

Why did my car insurance rate go up even though I didn't have an accident?

Insurance rates can rise even with a clean record due to broader trends like increasing repair costs, more claims in your area, medical cost inflation, or credit score changes. If your renewal increases, it’s a good time to shop around, since you’re not obligated to stay with your current carrier.

How can I lower rising home insurance premiums without losing coverage?

Consider bundling your home and auto policies for potential discounts, increasing your deductible to reduce minor claims, and installing protective devices like monitored alarms, smoke detectors, or water leak sensors. Comparing quotes from multiple carriers periodically can also help you find better rates as pricing shifts over time.

What's the difference between replacement cost and actual cash value in home insurance?

Replacement cost coverage pays to rebuild or replace items using new materials at current prices, without deducting for wear and tear. Actual cash value pays only what your property was worth at the time of loss, factoring in depreciation. Actual cash value policies typically have lower premiums but higher out-of-pocket costs after a claim.

Does a standard home insurance policy cover water damage from a broken pipe?

Yes, if the damage is sudden and accidental, such as a pipe suddenly freezing and bursting. However, damage from a slow, unaddressed leak due to lack of maintenance is generally not covered. Standard policies also typically exclude sewer backups and flooding, though endorsements or separate policies may be available to cover these gaps.

Do I need flood insurance if I don't live near water?

It’s worth considering, since standard homeowners insurance generally doesn’t cover flooding from rising water or storm surges. Flood risk isn’t limited to designated high-risk zones, and a separate flood policy, through FEMA or a private insurer, may help protect against costly water damage that a standard policy wouldn’t cover.

Why did my home insurance premium go up if I never filed a claim?

Premiums can rise due to external factors like increasing construction and labor costs, which affect the amount needed to rebuild your home. Insurers periodically adjust coverage limits to match current replacement values. Rising climate-related risks and reinsurance costs across the industry can also contribute to higher renewal premiums.

How much personal liability coverage should I carry on my home insurance policy?

Premiums can rise due to external factors like increasing construction and labor costs, which affect the amount needed to rebuild your home. Insurers periodically adjust coverage limits to match current replacement values. Rising climate-related risks and reinsurance costs across the industry can also contribute to higher renewal premiums.

How does the age of my home roof affect my ability to get a home insurance policy?

Roof age and material are heavily weighted underwriting factors. Many insurers limit or decline new policies for older roofs unless they’re a durable material like metal or slate. Insurers may also apply actual cash value settlements or exclude wind damage for older roofs, so terms vary by company.

What does home insurance cover?

Home insurance typically covers your home’s structure, personal belongings, liability claims, and additional living expenses if a covered loss makes your home temporarily uninhabitable. Common covered events include fire, windstorms, hail, theft, and vandalism. Coverage details and exclusions vary by insurer, so review your policy limits carefully before purchasing.

How much does homeowners insurance cost per year?

Homeowners insurance costs vary widely based on your home’s location, age, size, construction, and claims history. States with higher storm or wildfire risk tend to have higher premiums. Comparing quotes from multiple carriers is the best way to find a competitive rate for your specific home.

Does homeowners insurance cover my home-based business?

Generally, no. A standard homeowners policy provides little to no coverage for business equipment, inventory, or liability related to a home-based business. You may need a business owner’s policy, commercial general liability coverage, or a home business endorsement added to your existing policy to close this common coverage gap.